WK in Illinois said: “I have followed the entries on your website for several years and I can understand why HSBC customers and employees feel the way they do. I was employed at HSBC for 10 years in the HFC and Retail Services divisions of Household International which later became HSBC Finance. […]
The Manchester Evening News (see) reported something we already knew. BARCLAYS, HSBC, Lloyds TSB and NatWest all offer below average customer service, according to the latest Which? Money current account survey. They also continue to offer paltry amounts of interest on credit balances. Just look at our own survey, located to […]
ZDNet Australia, which covers business technology news, reported that HSBC was considering ditching the BlackBerry and switching 200,000 employees to the iPhone. We did not report it because it was not important, other than spending shareholder money for 200,000 of the darned things. However, the original article looked professional, quoting HSBC’s Australia and […]
HSBC bought a failure in 2003 when the bank bought Household International. Why couldn’t HSBC turn the failure in to a profit center? Because real bankers do not understand finance companies. London was far removed from a branch manager trying to collect from a customer. Simply said, when HSBC bought William […]
In a news article from late last week titled “Business big shot: Michael Geoghegan” we see the power of algorithms and content matching. Although I do not know what the article was really trying to prove, the Times Online also suggests other relative articles. One related article is titled “HSBC profit falls […]
Once upon a time — back before the crying, wailing, and sobs of subprime lending — HSBC plc said the bank did not spend money on lobbying and attempts to influence legislation. Certainly William F. Aldinger spent money to do so in the United States, as his predaotry little company (Household International) was purchased […]
Cassandra was the young and beautiful daughter of Priam, the last king of Troy. Apollo bestowed upon Cassandra a special gift—the ability to see the future. The problem with the gift was she could see the future but could not do anything about it. Analysts and economists said for many years that […]
Before William F. Aldinger sold his company - Household International - to HSBC his logic about people and repayment of loans was simple. Aldinger thought people would always make their house payment and their car payment, regardless of how they were treated. For a number of years the logic held true. Then […]
Investors are complaining about high pay and rewards for average performance as HSBC Finance pulled down all of HSBC aorund the world once again. Throwing $17 billion (USD) down the drain has a tendency to anger investors and customers. No one likes to associated with a loser. History shows us that HSBC […]
Worldwide operations of HSBC saved the bank from disaster. The disaster was HSBC Finance Corporation, formerly known as Household International. Granted we are not the first to report on this matter, but we wanted to sort through the data and updates first. For years we reported consumer complaints and noted trends throughout […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
