It seems like the Irish are not the only HSBC employees losing jobs. HSBC’s Livingston call center is closing. The bank said that although the staff would hopefully be absorbed within the company’s Scottish workforce it is no longer cost effective to keep the West Lothian location open. HSBC admitted that some […]
In another move designed to alienate customers HSBC will stop paying interest on current accounts. Not satisfied will aggravating customers in the United States with computer malfunctions that delayed direct deposits, HSBC found a way to anger even more customers. It is a trait learned from HSBC Finance. Granted, not paying […]
Spelling lessons for everyone I say. An HSBC employee thought it prudent to comment on the misspelled words in our complaints blog. Needless to say we have many more emails now, since I published the suggestion. What the employee failed to consider are the reports we receive from HSBC employees and former […]
Earlier today we reported on stronger rules in the GCC. Now it is India taking new initiatives. Proposals by Indian regulators in October to curb offshore investment vehicles used by hedge funds triggered a panic among investors that halted trading on Mumbai exchanges for an hour and wiped out $100 billion of value […]
China and India have been growing at steady paces, but some have pointed to a possible bubble. Already, China has shown its weakness as pretax profit for HSBC in China fell 41% to $907 million. Meanwhile, shares in Korea Exchange Bank, HSBC’s newest target, have fallen as much as 12%. For now, HSBC remains devoted […]
A customer in India (Madhya Pradesh) thinks HSBC has hidden international currency conversion charges. The customer claims he cannot get a straight answer. Here is his report so you can decide for yourself:
“I purchased an item using my HSBC credit card in US dollars on the Internet. The seller turned out to be […]
We like developing nations, said HSBC. It is a matter of risk and reward, or as others see it, less risk because laws are less stringent. HSBC is not doing well in Korea, as the acquisition of KEB stalls. Charges of KEB Card stock price manipulation, links to the United States through […]
HSBC chairman Stephen Green said the US sub-prime crisis has forced banks into a ‘profound and secular’ rethink of their lending practices. That is a good idea that we have been harping on since the 1990’s. The United States government was harping on it too, leveling charges of predatory lending against Household […]
Going through all the complaints on the website fills me with despair. I am an Indian citizen and an employee of the auto finance department. For years I have been working with the customers based in the US. Prior to joining this business I was in sales although the customer base was same. But I […]
Since your HSBC calls are originating from India, and many of your calls to HSBC are answered in India, you may be happy to know that HSBC wants actual customers there too. It is March of 2008, so the logic in saying HSBC wants more customers in India seems strange. It will be […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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