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Confirmation Letter for You

The following was sent to the OCC and FBI on behalf of consumers:
Office of the Comptroller of the Currency
1301 McKinney Street
Suite 3450
Houston, Texas 77010-9050

And
Federal Bureau of Investigation
Attn: RICO Investigations
1300 Summit
Kansas City, Missouri 64105-1362
SUBJECT: HSBC NORTH AMERICA AND HSBC FINANCE CORPORATION
The purpose of this communication is to confirm the accuracy of consumer complaints relative to Household […]

Watchdog Advocacy Center Telephone Center

Consumer watchdog organization Household - HSBC Watch selected Stanaphone to power their consumer advocacy center voice line. Using VON (voice over the net) technology, volunteers can staff the advocacy center 24 hours a day by making the phone number portable. Similar to having an internet phone on your laptop which operates wherever your […]

Complaint Web site Challenged

Alan and Linda Townsend were unhappy with the sprayed-on siding applied to their house, the frustrated couple launched a Web site to complain. They provided a format for others to complain as well.

Their efforts resulted in legal efforts against the couple. Companies routinely go after individuals when they feel people are maligning them […]

Our confirmation of your complaint

Letter to Confirm a complaint about Household Retail Services
To: < Insert your data >
Subject: Household Retail Services

Allow me to send supporting documentation for this case. We collect information about this company and their business practices. As the lead investigator I also reference Federal Trade Commission case reference number 1782918 in this on-going investigation. I am […]