Secure Plan Abuse / Not honored
Did you buy the Secure Plan, only to be turned down when you tried to use it?
From: HRS Investigations
CC: Best Buy Investigations
SUBJECT: Secure Plan Abuse and Credit Reporting
If you signed up for the “secure plan” option when you signed your contract and either Best Buy, Household Retail Services, or both violated the terms […]

We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.