According to Maryland newspapers, HSBC North America Holdings this month will close its White Marsh operation — HSBC Finance Corp. — and lay off 450 employees. With Boscov’s closing its Glen Burnie, Owings Mills and White Marsh stories, 400 people will lose jobs. Boscov’s signed a contract with HSBC and HSBC managed the Boscov’s […]
Recently we received complaints about many merchant credit cards managed by HSBC. In fact we receive reports weekly, but we wonder about HSBC Finance and the HSBC technology. One customer said “I went on line two days before my bill was due to pay it and was told that I had to pay […]
Customers of HSBC experience the highest rates of identity theft in the banking industry, according to an investigative study released Wednesday by a UC Berkeley Law School researcher. HSBC is clearly in the lead. Through an extensive Freedom of Information Act request, Chris Hoofnagle, a staff attorney at UC Berkeley’s Boalt School of […]
Another HSBC merchant is going out of busiiness. CompUSA, the computer retailer that Mexican billionaire Carlos Slim owned since 2000, will shut its doors after 23 years, succumbing to competition from Best Buy Co. and Wal-Mart Stores Inc. On the CompUSA website it says “Same as Cash offer on approved purchases made on […]
Consider the direction taken by Wells Fargo which insulated Wells from the current subprime mess. Now consider the position of HSBC Plc, and specifically HSBC Finance. Consider, if you will, the people facing uncertainty and rumors of layoffs. HSBC Plc failed the employees of HSBC Finance and former Household International employees. […]
HSBC Direct announced a new promotion and sweepstakes but the offer may not be very good. Since HSBC Direct is part of HSBC USA - HSBC North AMerica Holdings we wonder how much information is shared within the company. Primarily we are concerned about HSBC Finance Corporation - which is the old Household […]
In Sri Lanka HSBC credit card customers are far ahead of those in the United States. When one reads our “Live Complaints” section you see that Americans who have store credit cards cannot pay their bill at the store. A store credit card is, for instance, a Best Buy or Menards or Costco […]
HSBC - North America’s retail services business today announced it has formed a strategic alliance with electronic payment network operator Debitman Card, Inc. to accelerate growth in Debitman’s debit card platform, known as “The Retailer’s Network.”
About Debitman
Debitman created and operates the Retailer’s Network, the only national, interoperable electronic payment network for retailer-issued debit cards. Founded […]
Boscov`s Department Stores, based in Reading, Pa., has agreed that HSBC-North America`s retail services business will run its credit program.
BDS customers will continue to accrue purchase points and enjoy other features of their existing Boscov cards, BDS said Thursday. BDS is the largest full-line, family-owned independent department store in the country, operating 40 stores in […]
CHARLOTTE — Belk, Inc. has entered into an agreement to sell its private label credit card business to GE Consumer Finance, the consumer lending unit of General Electric Company (NYSE: GE). As part of the transaction, Belk and GE Consumer Finance will also enter into a long-term marketing and servicing alliance with an initial […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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