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Former HSBC employee says customers are not priority

A former employee of HSBC in Florida sent us this opinion: “Ex-employee from HSBC, parent company of HFC/Beneficial collections team. First I would like to straighten some facts about prior to my bashing. This company is a pay for performance company and each employee has the bonus options. The better you […]

HSBC’s Green asks for a stomping

HSBC chairman Stephen Green said the US sub-prime crisis has forced banks into a ‘profound and secular’ rethink of their lending practices. That is a good idea that we have been harping on since the 1990’s. The United States government was harping on it too, leveling charges of predatory lending against Household […]

A look at HSBC’s HFC from the inside

AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.

When I started working at HFC I was just out of college. I was excited to have a job […]

HSBC Finance HFC cannot be supported by cash flow

HSBC Chairman Stephen Green said in an interview published Friday that banks should “stare down” hedge fund investors who’ve been seeking a more active role in company strategy. It’s not enough to have 1 percent equity and feel you have the right to condition the choices of a big financial institution,” Green said. […]

Household International Drags HSBC Down

Worldwide operations of HSBC saved the bank from disaster. The disaster was HSBC Finance Corporation, formerly known as Household International. Granted we are not the first to report on this matter, but we wanted to sort through the data and updates first. For years we reported consumer complaints and noted trends throughout […]

HSBC’s SIV Rescue and Asscher Notes - A Big Loss?

HSBC Holdings Plc’s rescue of its Asscher Finance Ltd. structured investment vehicle will mean 70 percent losses for bondholders including a Spanish unit of Credit Suisse Group. London-based HSBC is restructuring Asscher to prevent it from having to sell assets at fire sale prices to repay maturing debt. Asscher has $5.9 billion of debt […]

HSBC may lose tax refund loan business

On one hand HSBC spokesman Michael Trevino said tax refund loans “represents a very small portion’’ of HSBC’s revenue. On the other hand such loans represent bad publicity for HSBC, with interest rates sometimes over 100 percent. Lawsuits such as Carnegie vs Household, paid by HSBC in 2007, cast HSBC in a bad […]

HSBC Plc failed, let HSBC Finance employees down

Consider the direction taken by Wells Fargo which insulated Wells from the current subprime mess. Now consider the position of HSBC Plc, and specifically HSBC Finance. Consider, if you will, the people facing uncertainty and rumors of layoffs. HSBC Plc failed the employees of HSBC Finance and former Household International employees. […]

Like Household International HSBC Gets SEC Cease and Desist Order

Updated: 09/20/07 6:56 AM - HSBC Bank USA will pay $10.5 million in fines and penalties to the Securities and Exchange Commission for negligently allowing its name and logo to be used in connection with an alleged Miami-based investment fraud targeted at Central and South American investors.

Under the settlement agreement announced Wednesday, the U.S. […]

North Carolina Resident Has Strong Words For HSBC

SW in North Carolina said: “My dad purchased a motor cycle, and the loan was from HSBC Retail Services. He is a deaf mute so I handle his payment for him. Not once but twice now HSBC has clamed that they haven’t gotten the payments. Calling my mom and being very […]