We deviate from our regular HSBC posts to show our readers how UK banks avoid refunding customers’ unfair bank charges. Even though UK regulators said refunds should be issued, customers demanding such refunds are met with stonewalling and refusals. High Street giant Lloyds TSB, which has been accused of overcharging customers £300 million […]
UK - May 25, 2007 — Further evidence that the profits of Britain’s banks are being hit by customers reclaiming bank charges emerged yesterday when HSBC admitted it was feeling the repercussions of a customer revolt. Guardian Unlimited reported the story.
Unfortunately in the United States a full revolt has not been seen, but consumers […]
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An open letter to HSBC, Knight Vinke and Stephen Green
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