Household HSBC Watch

Editor’s Note: See latest reports on layoffs and reorganization here

JS in Maryland asks “Why havn’t there been any reports on here recently about more layoffs and Beneficial and HFC branch closings next week? We’ve heard another 100-200 by October 10th. Do any of your insiders have any other info? There are a lot […]

As we near the end of 2006 and holiday spending increases a recent poll at consumer advocacy website Household - HSBC Watch asks visitors to rate their HSBC-backed credit card. With over 500 participants responding to the poll question an astonishing 79 percent rated their HSBC backed credit card as ‘poor’ or ‘totally unprofessional’. […]

Over 420 votes are in and HSBC credit cards are ranked as poor or unprofessional by 80 percent of those who voted. See the survey here. However, Ken Harvey, HSBC’s chief information officer, told analysts at a presentation the bank would reap the rewards of its global scale as well as its […]

Following a $484 million settlement between Household Finance and 50 states in 2002, Household International is now a subsidiary of HSBC Group plc. The company sold 2,188 high-rate loans in the Carolinas in 2004.
Since the settlement agreement, HSBC has adopted standards that consumer advocates regard as among the most stringent in the industry. Much of […]

Andrew Armishaw, group executive and chief information officer at HSBC has some explaining to do. Consumers have reported in recent weeks that HSBC’s online payment website, www.hrsaccount.com , will not let customers pay their accounts online. The number of complaints about the online payment website rose to an all time high in […]

Household International, which employs more than 450 people in the London Kentucky area, has recently changed its name to HSBC after being acquired by UK-based HSBC in 2003. HSBC North America Holdings serves 60 million customers and ranks as one of the top 10 financial-services companies in the United States, with assets approaching $300 billion. […]