HSBC Group’s Australia account holders are outraged that the bank didn’t bother to contact a single customer in the wake of a serious security breach new which exposed banking details, names and home addresses, as well as other financial information.
Customers labelled the bank’s handling of the breach a “disgrace” accusing HSBC of favoring commercial interests […]
In a possible attempt to downplay recent charges in two states of deceptive advertising, a new commercial seen on Fox News features a puppet, a laptop computer, and internet access. In the fine print at the bottom of the ad it says “Minimum 50 per store, no rain checks, while supplies last.” Consumer […]
Kmart Holding Corp. is acquiring Sears, Roebuck and Co., in a surprise $11 billion deal that will create the nation’s third largest retailer, it was announced on November 17, 2004.
Only days after predatory lender Household Retail Services, now known as HSBC Retail Services, announced a deal with K-Mart to market a “K-Mart Rewards Card” the […]
When Household Finance Corporation, a wholly owned subsidiary of HSBC was re-aging accounts to prevent regulators from seeing the extent of bad loans, payments were collected and then sent back to the customer when the account was brought current by HFC.
At times HFC customer service representatives would call the customer demanding a payment, only to […]
Call somebody about this, anywhere in the world, for FREE
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.