Household HSBC Watch

One customer told our staff at Household- HSBC Watch “I sent all of my payments by mail via ‘return receipt requested’ (which is about $1.90 extra) and they have posted ALL my payments in a very timely manner. I have had absolutely no problems with my HRS account.”

Businesses have a responsibility to their customers, […]

Also sometimes called United Recovery Agency, this agency tries to collect on former predatory accounts of Household International, and acts as a bill collector for HSBC. Consumer reports indicate settlement scams by this company. If you are offered a settlement get it in writing and signed by the company, on company letterhead. […]

Active duty service members are reporting an ongoing problem with HSBC - Household International, according to watchdogs at Household - HSBC Watch. Reports received for the last four years indicate problems with receiving statements and bills following a PCS (permanent change of station) move. Reports indicate that the service members generally receive all […]

Consumer watchdog organization Household Watch says if you have a problem with your HSBC mortgage, even if it is a Household Finance or Beneficial Finance mortgage, you should write to them at this address:

HSBC Mortgage Services
Policy and Compliance Support
636 Grand Regency Blvd,
Brandon FL 33510
(800) 333 7023
If you have a complaint let them know by […]

The subject phone number, 1-800-365-3804 is not listed in inter800.com but it is the number you are advised to call if you want to protect your privacy as a credit card holder of predatory lender Household International.

Household International is a wholly owned subsidiary of banking giant HSBC.
At Household’s suggestion, if you do not want […]

November 26, 2002
Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070

I am writing today to follow up on consumer complaints relative to processing of payments. There is great concern about an issue at Household Retail Services. Consumers are reporting that they were denied access to the online payment system and the telephone payment […]

Best Buy credit backed by predatory lender Household International
Consumer lender Household International manages the Best Buy credit card.Household Watch consumer advocates reports alarming trends discovered by Best Buy credit customers. In an ongoing investigation forwarded to U.S. regulators Household Watch discovered that the problems are not limited to Best Buy, and are driven by […]

Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070
I am writing today to follow up on consumer complaints relative to processing of payments. There is great concern about an issue at Household Retail Services. Consumers are reporting that they were denied access to the online payment system and the telephone payment system.

It was […]

This is used in many states without legally notifying the other party that you are recording the conversation.