New guidelines as mortgage lender delays hurt many
Major mortgage lenders have agreed to streamline and speed up the process for assisting distressed homeowners, according to new guidelines set to be released today (June 17, 2008). We will monitor complaints in relation to promises. Under the guidelines, the lenders would acknowledge a borrower’s request for help within five business days and […]

We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.