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New guidelines as mortgage lender delays hurt many

Major mortgage lenders have agreed to streamline and speed up the process for assisting distressed homeowners, according to new guidelines set to be released today (June 17, 2008). We will monitor complaints in relation to promises. Under the guidelines, the lenders would acknowledge a borrower’s request for help within five business days and […]

A look at HSBC’s HFC from the inside

AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.

When I started working at HFC I was just out of college. I was excited to have a job […]

HSBC Under MRTPC Investigation, Similar Tactics Seen In U.S.

New Delhi, April 25: The investigative arm of the country`s anti-monopoly watchdog has recommended action against HSBC for making false promises to credit card customers and violating the RBI guidelines.

In its preliminary report submitted to the monopolies and restrictive trade practises commission, the Director General of Investigation and Registration (DGIR) said that HSBC violated […]

HSBC Complaints 2007 - Interactive

As we continue to monitor HSBC 2007 promises to be a banner year. We created a new interactive section where we will post your HSBC complaints. Interactive because you participate. Comment on any issue. The new section is here, at http://householdwatch.com/news/

For bloggers the RSS feed of the new section is http://feeds.feedburner.com/HsbcWatchInteractive
The […]

From Kansas to The Country of Turkey

HSBC Bank plc is one of the largest banks in the world, and here at Household - HSBC Watch we received customer complaints from the State of Kansas in the United States and the country of Turkey. One common theme - rude customer service, lack of action, and empty promises. Once thought to […]

Furniture.com and HSBC Merchant Levitz Furniture

Carl Prindle is one of those people who believe we’re in the midst of a Web renaissance, a moment at which companies are finally figuring out how to actually deliver on the carbonated promises of the bubble years. His company, Waltham-based Furniture.com, was an emblematic late-1990s start-up: Backed with more than $100 million in venture […]