Household HSBC Watch

After you take the self-serving fluff out the press release, there is some news as HSBC and Loyalty Lab form an alliance. Loyalty Lab formed an alliance with HSBC Finance Corporation’s card and retail services business to extend advanced loyalty and customer retention marketing (CRM) capabilities to retailers that offer private label and co-branded […]

The announcement that CompUSA is closing 126 stores signals another troubled merchant in the HSBC credit card private label program. HSBC Finance Corporation, which is also involved with troubled sub-prime mortgages, provides the CompUSA credit card. As customers complain about poor credit card servicing some experts maintain HSBC is responsible for CompUSA customer […]

Boscov`s Department Stores, based in Reading, Pa., has agreed that HSBC-North America`s retail services business will run its credit program.

BDS customers will continue to accrue purchase points and enjoy other features of their existing Boscov cards, BDS said Thursday. BDS is the largest full-line, family-owned independent department store in the country, operating 40 stores in […]

North America’s retail services business (NYSE:HBC) has extended its long-term agreement with Art Van Furniture to provide a private label credit card program. Ranked 12th in Furniture Today magazine’s “Top 100 U.S. Furniture Stores,” Art Van operates 29 stores in 28 cities throughout Michigan.

Since 1980, HSBC and Art Van have partnered to offer Art […]

Typically the introduction and maintenance of a private-label card is more of a financially driven decision that means lower credit processing fees and more money made off of each transaction. A review of merchants in the HSBC Finance Corporation Household International private label card program indicate many are in financial trouble. The decision to […]

“I have seen other companies pursue this strategy in the past, but I see it at a decreasing rate,” said Gary Hawkins of Hawkins Strategic. “It seems fewer are pursuing private-label credit cards today. Retailers just have not seen the relationship return from it.” “Private-label credit cards rarely capture more than 10 percent of […]

A look back at 2005 shows HSBC Finance Corporation’s merchants for what they really are. Ever wonder why this bumbling group of merchants decided to align their customers with a predatory lender such as Household International? Through questionable credit card processing, first with Household International and now with HSBC Finance Corporation (they […]

A visitor mentioned that we forgot to update you on the K-Mart credit card. Looks like the “new Sears” finally dumped the predatory lender. HSBC had their name on the paperwork but the back end was Household International. There was no “world class” service either.

HOFFMAN ESTATES, Ill., Oct. 27 /PRNewswire/ — Sears Holdings […]

Oct. 24 2005 — HSBC North America Holdings’ Business Solutions Group, the commercial arm of the company’s Retail Services business, announced today that it has entered into a strategic alliance to acquire the consumer and commercial credit receivables of OfficeMax(R), one of the leading office supply retailers in the United States. “Our ability to […]

All California Good Guys stores close, while home entertainment products and expertise expand within CompUSA locations. In response to consumer buying preferences and demands, Good Guys is closing the doors to its 46 locations. n According to GoodGuys.com “After more than 30 years of providing the best in high-end entertainment products, along with unmatched […]