Household HSBC Watch

The Manchester Evening News (see) reported something we already knew. BARCLAYS, HSBC, Lloyds TSB and NatWest all offer below average customer service, according to the latest Which? Money current account survey. They also continue to offer paltry amounts of interest on credit balances. Just look at our own survey, located to […]

Alex Hungate said: “I want to help HSBC grow by maintaining a relentless focus on the needs of its customers. In this role, with its combination of global leadership of the Personal Financial Services business plus the marketing function, I want to ensure that our services always deliver on the powerful promise of the HSBC […]

Here is an article that caught our eye, given the number of self-seve self-centered articles we already see about HSBC. Are you sick and tired of PR Newswire articles, half of which are actually self-serving advertising generated by HSBC North America and HSBC Finance Corporation?

LONDON, Aug 6 - HSBC Holdings said on […]

It is Saturday night in the United States but Sunday in England and Sunday papers have been printed. It’s also one day closer in London until the day HSBC releases new numbers. London is bracing itself for more bad news on bad debts from HSBC when it announces its half-year results tomorrow, amid […]

HSBC Holdings’ head of personal financial services in the Asia Pacific region, Nick Sibley, has resigned due to company politics, the South China Morning Post said on Thursday, quoting a source. Sibley is the fourth senior executive HSBC has lost in three months, following the departures of Michael Smith, Blair Pickerell, and Steven Wallace, […]

When asking if poor Internet banking is limited to United States users, or simply HSBC Finance customers, HSBC is saying one thing while live reports are saying something else. A totally different picture is revealed in complaints about HSBC online payment websites. (see more)

Here is the HSBC position:
Lucy Havard-Williams, HSBC area manager (Personal […]

HSBC Bank Malaysia Bhd is confident of emerging as one of the country’s top two banks with the highest number of credit cards in circulation when it reaches its one millionth card in the next two months.

It currently ranks third, behind rivals Citibank Bhd and Malayan Banking Bhd, with more than 970,000 credit cards in […]

HSBC Bank USA, N.A., the U.S. banking unit of one of the world’s largest financial services companies, today announced the national launch of its HSBC Online Savings Account, a savings account with a 4.00% APY, six times the national average. The account has no minimum balance or monthly maintenance fees.

“There are issues that […]

A look at some of the high-profile corporate scandals of recent years and the status of legal action in each.

QWEST COMMUNICATIONS INTERNATIONAL INC. _ Former Qwest CEO Joseph Nacchio is indicted Tuesday on 42 counts of insider trading accusing him of illegally selling off $101 million in stock. In July, Robin Szeliga, former CFO, pleaded […]

Britain’s HSBC Holdings, one of the world’s largest banks, plans to expand its consumer-finance business into more emerging markets, the Wall Street Journal reported today, citing an interview with HSBC’s No. 2 executive.

“The big theme, I believe, over the next few years in consumer finance is the portability of our model into markets starved for […]