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700 shopping bags and hear no evil, see no evil at HSBC

It seems like the Irish are not the only HSBC employees losing jobs. HSBC’s Livingston call center is closing. The bank said that although the staff would hopefully be absorbed within the company’s Scottish workforce it is no longer cost effective to keep the West Lothian location open. HSBC admitted that some […]

HSBC exits Auto Finance Business

We received another insider report today which says: “Today HSBC announced that they are closing their auto finance department right away. This came as a suprise. They sent letters to dealers today telling them they better have their approvals by 5 PM Wednesday or else. This is nothing new for HSBC, […]

More resets just around the corner for HSBC

Adjustable rates will reset this summer and fall. The timing reflects the height of subprime lending in the summers of 2005 and 2006, when many borrowers secured loans scheduled to adjust in two or three years. For many, an adjustment means their interest rate will go up two to three percentage points. HSBC […]

A look at HSBC’s HFC from the inside

AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.

When I started working at HFC I was just out of college. I was excited to have a job […]

HSBC Sued again - just a bad week for HSBC worldwide

Nichols Kaster & Anderson sued HSBC again last week for wage and hour violations under the Fair Labor Standards Act (FLSA) and California laws. Advocates at Household - HSBC Watch received many reports in the last quarter of 2007 that supported allegations made by employees dismissed during a drawdown at HSBC Finance, HFC, and […]

HSBC U.S. Jobs to India, Now Malta Jobs to India

HSBC Bank Malta might be relocating a number of jobs, which had always been carried by Maltese workers since the time when the bank was state-owned, to cheaper markets such as India – where workers are paid less, maltastar.com is informed.

Investigations by the Malta Star found that HSBC UK started outsourcing particular jobs to countries […]

Metris Layoffs Announced

Household - HSBC Watch has learned of layoffs within Metris now that HSBC owns the company. Jacksonville Florida and White Marsh Maryland locations of Metris have seen layoffs. In addition, the Metris skip tracing and debt waiver department received notice that their last day will be May 12th. Look for other […]

John Bond Fails U.S. Customers

When Household Finance Corporation, a wholly owned subsidiary of HSBC was re-aging accounts to prevent regulators from seeing the extent of bad loans, payments were collected and then sent back to the customer when the account was brought current by HFC.

At times HFC customer service representatives would call the customer demanding a payment, only to […]