This is a perfect example of HSBC’s exportation of the Household International model of doing business. Credit card interest rates have been increased to as high as 50 percent in India. While proud of making a profit in developing nations HSBC is not alone. ICIC, Deutsche Bank, SBI and HSBC have either […]
“It is clear that growth models in our industry based on high and increasing leverage will no longer be sustainable,” said HSBC chairman Stephen Green. Changes are being made at HSBC, partly to appease Knight Vinke. Don’t tell Green, however, because he wants the world to think it is all his idea. […]
A tenacious reader of our website, and an angry mortgage customer of HSBC sent some good advice. This gentleman is a planner, and he organizes meetings to get the desired results. It is very true that HSBC Finance does not know where a telephone call is coming from. The HSBC guidebook says […]
AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.
When I started working at HFC I was just out of college. I was excited to have a job […]
BB said: ” I purchased an item with 18 months “same as cash” plan from CompUSA on August 12. My understanding of “same as cash” is you have a certain amount of time to pay the balance before accrued interest charges are added to your account. You also can pay it off at any […]
High interest tax loans, unsolicited live checks and oppressive contract terms aside, HSBC Finance Corporation has the ability to hurt your children too. In fact they are targets, and less likely to discover identity theft.
Lawyer Mark Miller caught the attention of the students when he told them if they only make the minimum monthly […]
This customer report is alarming and very revealing. It is consistent with reports since 1994. It also supports charges against HSBC and Household International in Shea vs Household (HSBC). Clearly and without doubt HSBC is lying to this customer. Here is the report:
I feel I am being taken for a […]
Customer service representatives - and Best Buy employees - are reported as telling the customer about their ‘no interest no payment’ plans for 90 days, all the way up 12 months. these reps are wrong. The Best Buy website clearly states this:
No interest for 12 months. Offer applies on qualifying purchases […]
For customers using online banking we issue a warning. Although most reputable companies have no problem with online baking payments, HSBC Finance Corporation seems to have a big problem. For the past 6 years, dating back to when this division was called Household International, complaints abound regarding fixed payments. Granted, a billing […]
HSBC Bank Plc said they would export the “Household Model” of predatory lending to other countries. Named after U.S. predatory and shady lender Household International, it appears Australia will perhaps thwart HSBC’s efforts while protecting their citizens.
Warnings would detail the ultimate cost and time of paying off the credit card debt in minimum monthly […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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