Our headlines screamed: “HSBC posts Boscov payment one day late” and “HSBC loses customer for Boscovs due to late payment processing” and “Boscovs and HSBC Forgets To Mail December Bill.” Now Boscov’s has filed for bankruptcy. The formula is simple: When a merchant signs a contract with HSBC for credit card […]
In a news article from late last week titled “Business big shot: Michael Geoghegan” we see the power of algorithms and content matching. Although I do not know what the article was really trying to prove, the Times Online also suggests other relative articles. One related article is titled “HSBC profit falls […]
The final outcome of Shea vs Household was as follows, and is filed in Superior Court for the State of California, Case Number 00CC12585, published March 19, 2004. The Honorable Stephen J. Sundvold presided.
The lawsuit alleged that Household imposed certain finance charges, late fees, a overlimit fees between October 20, 1994 and March 18, 2004 […]
Programmers at Household - HSBC Watch are busy this time of year with major re-writes for 2006. Current forums will be archived for reference only, and closed to future posts and replies. The 2006 forums require registration before posting - a move driven by security.
One new feature is the ability to file complaints […]
Slower growth, legal changes and a shift in attitudes to debt have led to a sharp rise in personal insolvencies, according to Department of Trade and Industry figures published yesterday. There were 17,562 personal insolvencies in England and Wales in the three months to September -a 46 per cent rise compared with the same quarter […]
As Household - HSBC Watch looks out for you we talked with the Missouri Attorney General and the Office of the Comptroller of the Currency (OCC) today (25 February 2005). New changes in consumer complaint reporting make it easier for you to complain about Household, HSBC, and any of over 60 merchants. Although […]
A visitor sent this job description to Household - HSBC Watch. It gives some insight into the company:
Responds to and resolves complaints received by Senior Management, a regulatory agency or attorney general in a timely manner. Performs research to locate all pertinent information.
Interacts with appropriate legal department and other personnel to resolve complaints containing […]
Consumer watchdog organization Household - HSBC Watch witnessed changes in class action legislation with mixed emotion yesterday. Consumers need to know that Household International was, and is, a major supporter of these changes and worked hard through lobbying efforts and personal contact to put this legislation through.
President George W. Bush on Friday signed a landmark […]
An insider at Household International -HSBC alleges:
” HSBC is purposely not entering any address changes listed on the remittance slips with payments so they can fraudulently charge $29 late fee which in cases make it over the limit and they can also then charge an over the limit fee/or late fee at their discretion depending […]
In Shea v Household Shea received his notification and did not accept the terms imposed by Household - HSBC. Shea did not pay off his account, but refrained from using the account.
Household failed to mail bills to consumers during that period of time, covering almost ten years.
The problem for Household results from not knowing […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
