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HFC Bank Ireland closes without warning from HSBC

there was no warning and HSBC will contact existing customers. This is just in, thanks to a report that called our attention to the matter. “HFC Bank Ltd has closed its operation to new customers in the Republic of Ireland with effect from August 28th 2008. Existing customers can contact Customer Services on […]

Predatory lending model was shared with others

“It is clear that growth models in our industry based on high and increasing leverage will no longer be sustainable,” said HSBC chairman Stephen Green. Changes are being made at HSBC, partly to appease Knight Vinke. Don’t tell Green, however, because he wants the world to think it is all his idea. […]

Report of 100-300 more HFC Beneficial branch closings

We received this information today and we thank the submitter. They know who they are. “As a former long time HSBC employee and manager, I continue to hear a great deal of internal information from sources in the know. I’ve had 3 separate and unrelated sources tell me since Monday this week that […]

Former HSBC employee says customers are not priority

A former employee of HSBC in Florida sent us this opinion: “Ex-employee from HSBC, parent company of HFC/Beneficial collections team. First I would like to straighten some facts about prior to my bashing. This company is a pay for performance company and each employee has the bonus options. The better you […]

HSBC Finance - an employee failure or leadership failure?

HSBC never looked into the future when they purchased Household International, and they certainly never made developing the company once they acquired it a top priority. I always had the impression that they were in it for the short term, as they were notorious for leaving branches in various stages of decay. Many […]

Does HSBC’s Stephen Green show intent regarding HSBC Finance?

There is a vast difference between true global bankers who once had branches aboard the luxurious Cunard Lines, and the finance company logic of embarassed former predatory lenders. I am old enough to remember true bankers in England, the Cunard Steamship Lines, and such professionalism. I am also old enough to remember when […]

HFC and Beneficial Joined Up to Give Back what?

Doesn’t this just sound sweet as candy: “More than 5,000 employees from HSBC-North America’s HFC and Beneficial branches as well as HSBC Credit Centers will team up with Rebuilding Together and other community organizations nationwide in a wide variety of community service and environmental projects. The HSBC philanthropic initiative, called “Joined Up to Give […]

A look at HSBC’s HFC from the inside

AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.

When I started working at HFC I was just out of college. I was excited to have a job […]

HSBC wants to opens new branches - again

Reuters is reporting that HSBC intends to open new branches - bank branches, not HFC and Beneficial Finance branches - across the United States. Quoting Kevin Martin, executive vice president of HSBC Bank USA, the bank inteneds to open new branches with a focus on New Jersey, California and Washington D.C. Plans […]

HSBC moves to Russia with new CEO

HSBC is looking to increase its presence in Russia by pumping $200 million into its operation in the country and appointing a new Russia CEO, the bank announced Wednesday. The plans at HSBC, which calls itself “the world’s local bank,” will see the global brand plunge into retail banking and open up branches in […]