Household HSBC Watch

Here is a report that details how HSBC Auto in San Diego actually conducts business. Since HSBC decided to exit the auto financing business, we say “good riddance.” This is a shabby way of doing business. We have many reports on file from years past, and little has changed. The following […]

We received this editorial via email: I believe H.S.B.C. to be a fine institution. The problem is they purchased Household International whose Management had failed, then allowed them to stay in power. The same management ran it into the ground the first time and now they are doing it all over again […]

This is published exactly like we received it. TG in California said: “I’m a happy and proud employee of HSBC in California. I see the positive impact we make on our customers lives every day. I regularly read postings on your site and am stunned and the lack of accuracy and fairness here. […]

With the United States in a recession the double-speak is interesting. Some call the recession of 2000-2001 a “mini-recession.” Now HSBC’s Douglas Flint has a “technical recession.” HSBC finance director Douglas Flint said: “The issue now is the US slowdown and whether it enters a technical recession, and what that does to […]

Spelling lessons for everyone I say. An HSBC employee thought it prudent to comment on the misspelled words in our complaints blog. Needless to say we have many more emails now, since I published the suggestion. What the employee failed to consider are the reports we receive from HSBC employees and former […]

What is going on at HSBC USA? On Monday, customers reported that the online banking system was down, with no way to access accounts over the Internet. That access was later restored, but the balances were still not being updated Tuesday evening. This is another failure following Sunday’s failure that effected deposits and […]

On August 18, 2008: “If you don’t have a sustainable environment to do business in, you’re not going to be profitable,” said Donna Funk, senior vice-president of community and philanthropic services for HSBC-North America, which had assets of $557 billion last year. “If you’re not profitable, that’s the end.” HSBC’s own fact sheet, […]

This excerpt from an article published in Bahrain tells exactly where HSBC wants to be, but does not address why HSBC Auto Finance shut down in the U.S. “Euro Motors, the exclusive importer of BMW cars in Bahrain, has signed a financing partnership with HSBC to provide BMW and HSBC customers with financial services […]

With foreclosures on the rise, billions in losses, and hundreds out of work as HSBC closes branch offices and their auto finance business, here is a “fresh” idea from HSBC. Let them listen to music. It is similar to “let them eat cake” but with a twist. ( Jean-Jacques Rousseau wrote, “At […]

In February 2008 Niall Booker became Chief Executive Officer of HSBC Finance Corporation. He will also succeed Brendan McDonagh as Chief Operating Officer of HSBC North America. In March 2007 HSBC Holdings appointed experienced and long-serving banker Niall Booker as chief operating officer, according to a company statement. Is Booker experienced in consumer […]