WK in Illinois said: “I have followed the entries on your website for several years and I can understand why HSBC customers and employees feel the way they do. I was employed at HSBC for 10 years in the HFC and Retail Services divisions of Household International which later became HSBC Finance. […]
Independencia, a specialist lender to low income Mexican families with more than 1 million clients — read as Subprime — is on their own. HSBC Holdings Plc said on Thursday it is selling its entire 18.68 percent stake in Mexican consumer lender Financiera Independencia to JPMorgan for 1.568 billion pesos (USD$145 million). If […]
Global Payments Inc., a provider of electronic transaction processing solutions, announced it has agreed to form a joint venture with HSBC Bank plc to provide payment processing services to merchants in the United Kingdom and Internet merchants globally. The new company will operate under the name HSBC Merchant Services. The big question is whether […]
HSBC Finance Corporation’s card and retail services business has introduced a credit card that gives consumers the opportunity to use earned rewards to make a contribution to a variety of environmental causes. It does not take long to realize that 70 percent consumer dissatisfaction with HSBC credit cards (see our poll) indicates an overall […]
After you take the self-serving fluff out the press release, there is some news as HSBC and Loyalty Lab form an alliance. Loyalty Lab formed an alliance with HSBC Finance Corporation’s card and retail services business to extend advanced loyalty and customer retention marketing (CRM) capabilities to retailers that offer private label and co-branded […]
The Guardian is reporting that HSBC may exit part of their UK business involving HFC. Similarly HSBC is “optimizing” HFC and Beneficial Finance offices in the United States. About 1,200 jobs are on the line. HSBC put their consumer finance operations up for review and will possibly seek buyers for the branch-based […]
HSBC plans to open branches for the wealthy in Japan. One Google search by intelligent wealthy Japanese will foul HSBC plans instead. “This is another case of HSBC ignoring Household International and HSBC Finance Corporation” said one analyst close to the matter. “Wealthy Japanese customers rely on trust and reputation, but as […]
Electronics retailer Best Buy Co. said Tuesday it extended a multi-year strategic alliance with financial services company HSBC Finance Corp. Financial terms of the deal were not disclosed. Shares of Best Buy dropped 70 cents to $47.65 in afternoon trading. Perhaps shareholders were not happy with the decision.
Consumer advocates were not […]
The following HSBC press release is somewhat deceiving. There is no HSBC Bank in Prospect Heights Illinois. Prospect Heights is home to HSBC Finance Corporation, formerly known as predatory lender Household International. Perhaps Mr. Bruce J. Hammersley and Civis Financial Group would like you to think otherwise, judging by the press […]
In spite of over a decade of complaints, charges of predatory lending, and lawsuits, Lumber Liquidators signed a credit card deal with HSBC Finance Corporation. For many companies and their investors a decision to sign with HSBC is a sign of a troubled company. Time will tell, but many sign with HSBC to […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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