Seen in the comments section of Market Watch: “Companies like HSBC should be run out of town. They are crooks. Try getting them on the phone about an error. I hope they go broke.” The article is titled “Wednesday’s Personal Finance stories” and the actual web page is titled “credit-card gripes grow, but […]
An insider sent us a report over the weekend which said 400 more branch closings will take place at HFC and Beneficial Finance in the near future. The information seems to validate what others were saying - that closings continue in cycles. The effort by HSBC is called a realignment, but by […]
The annual report to State Attorney’s General has been published in our blog so our readers can see a breakdown of complaints on a state by state basis. It is in our complaints blog - a fitting home for this annual report. The report was mailed to the National Association of Attorneys General […]
Today is not a good day for HSBC, leaving the bank in a position it may have never anticpated. Layoffs continue at HFC and Beneficial Finance branches in the United States, Goldman Sachs said HSBC may be required to set aside another $12 billion for subprime bad debts, and HSBC kept two SIVs solvent […]
HSBC Direct announced a new promotion and sweepstakes but the offer may not be very good. Since HSBC Direct is part of HSBC USA - HSBC North AMerica Holdings we wonder how much information is shared within the company. Primarily we are concerned about HSBC Finance Corporation - which is the old Household […]
As a reminder to our web visitors that have not subscribed or bookmarked it yet you can view HSBC customer complaints easily. Just try the link and you will see one of the hottest Household - HSBC network feeds. It’s browser friendly so a click of the mouse is all you need. […]
If you mailed your payment to HSBC on the 7th, as an example - and it was not credited until the 18th of the month, while you received a late fee, overlimit fee, and a pay-by-phone fee, 12 phone calls from India and a slap in the face, you may have recourse. This is […]
The History of Sub-Prime and Predatory Lending, approximately 30 pages in PDF format, is revised for 2007. This educational and informative document is written as a lesson plan for educators, but is also prudent for anyone that wants to learn about the subject. At the same time The History of Sub-Prime and Predatory […]
Here are the most recent complaints about HSBC, as submitted to Household - HSBC Watch by customers from around the world. Complaints, some of which read like horror stories, are listed by title with a direct link to the submission:
HSBC Orchard Bank - Rep Claims No Affiliation
Customer Claims HSBC Holds Payments Until Late
Customer Claims […]
In an interview with the Associated Press, Megan Hayden, spokeswoman for Household’s parent, Household International Inc., in Illinois said “We make good loans to our customers who need them and, frankly, have nowhere else to go. And we’re proud of that.”
Thinking of a loan from HSBC’s Decision One, HFC, or Beneficial Finance? See Household […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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