HSBC effectively shortens a billing cycle by demanding a “rush payment” fee before the payment due date. In other cases customer service representatives (if you can call them that) claim HSBC is sooooooo backlogged with customer payments that you must pay at least five days before the due date. With reputable companies you […]
HSBC rose in Hong Kong as investors think losses are overdone (overstated), and investors are thrilled at the prospect that HSBC has a firm offer for banks in France. There may be more to losses than meeets the eye, and investors will not be very happy if some people are correct. Simply stated, […]
Consumers with credit cards from HSBC constantly report violations fo the Federal Truth in Lending Act. (see the act here)
Violations date back to 1994 when credit cards were part of Household International, famous for evictions and predatory lending, according to consumer watchdog organization Household - HSBC Watch. In 2003 Household was renamed HSBC […]
Bill collectors are not allowed to call after 9 at night and cannot call on Sunday - or so you thought. If it happened to you see our “Your Money” page to see how much you can charge them because of their violation. The FDIC tells them so - use this link to […]
When do phone calls from one party, entity or company become harassment? What does the Fair Debt Collection Act (see more) say about this subject? And most importantly, if the calls are to a wrong number how do you get them to stop? Our researchers are preparing a true life case from […]
Bill collectors are not allowed to call after 9 at night and cannot call on Sunday - or so you thought. If it happened to you see our “Your Money” page to see how much you can charge them because of their violation.
I have been told by HRS Customer Service Representatives via telephone conversation that “statements are a courtesy, not a requirement”.
226.5 (2) Periodic statements. (i) The creditor shall mail or deliver a periodic statement as required by 226.7 for each billing cycle at the end of which an account has a debit or credit balance of […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
