Household HSBC Watch

After you take the self-serving fluff out the press release, there is some news as HSBC and Loyalty Lab form an alliance. Loyalty Lab formed an alliance with HSBC Finance Corporation’s card and retail services business to extend advanced loyalty and customer retention marketing (CRM) capabilities to retailers that offer private label and co-branded […]

HSBC sparked fears of identity theft with a direct marketing campaign that featured a fake till receipt for a bill of almost £3,000, but has escaped censure from the advertising watchdog.

The Advertising Standards Authority received 10 complaints about the mailing from people who objected that the ad was distressing and irresponsible because they initially […]

HSBC Direct announced a new promotion and sweepstakes but the offer may not be very good. Since HSBC Direct is part of HSBC USA - HSBC North AMerica Holdings we wonder how much information is shared within the company. Primarily we are concerned about HSBC Finance Corporation - which is the old Household […]

Updated: 09/20/07 6:56 AM - HSBC Bank USA will pay $10.5 million in fines and penalties to the Securities and Exchange Commission for negligently allowing its name and logo to be used in connection with an alleged Miami-based investment fraud targeted at Central and South American investors.

Under the settlement agreement announced Wednesday, the U.S. […]

EC in New York asks: “Has anyone received a credit card from HSBC / Direct Merchants Bank which they did not apply for (an unsolicited credit card)? I did and am wondering how widespread this predatory marketing practice by HSBC / Direct Merchants Bank is. The issuing of an unsolicited credit card is […]

Alex Hungate said: “I want to help HSBC grow by maintaining a relentless focus on the needs of its customers. In this role, with its combination of global leadership of the Personal Financial Services business plus the marketing function, I want to ensure that our services always deliver on the powerful promise of the HSBC […]

Here is an article that caught our eye, given the number of self-seve self-centered articles we already see about HSBC. Are you sick and tired of PR Newswire articles, half of which are actually self-serving advertising generated by HSBC North America and HSBC Finance Corporation?

LONDON, Aug 6 - HSBC Holdings said on […]

The following HSBC press release is somewhat deceiving. There is no HSBC Bank in Prospect Heights Illinois. Prospect Heights is home to HSBC Finance Corporation, formerly known as predatory lender Household International. Perhaps Mr. Bruce J. Hammersley and Civis Financial Group would like you to think otherwise, judging by the press […]

PROSPECT HEIGHTS, Ill.–(BUSINESS WIRE)–March 1, 2006–HSBC North America Holdings Inc. announced the appointment of Bruce Hammersley to managing director, business development for retail services. He will lead the retail services team to acquire new merchant partnerships.

Hammersley began his career with the company in 1990 as manager, acquisitions and systems, for the former Household International’s […]

Wednesday June 1, 10:27 am ET - PROSPECT HEIGHTS, Ill., June 1 /PRNewswire/ — HSBC North America announced today that Brian Hughes has been appointed national director of marketing for its retail services business. Hughes will be responsible for the strategy, execution and measurement of marketing programs to support merchant business growth. He will report […]