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Check 21 Works To Benefit Banks, Not Customers

BOSTON — The Association for Work Process Improvement honored HSBC Bank USA as the winner of its Remittance Processing Council’s first annual excellence award. The award will be presented in Chicago next month. According to a news release, the bank was selected because of its innovative approach to lockbox integration of Check 21, image-exchange […]

HSBC Forgives First Time Overdrawn Fee

A crackdown on current account penalty charges could slash the cost of banking for millions of customers. The Office of Fair Trading is telling banks and building societies they must follow guidelines on excessive charging for some services or face a formal investigation. This follows the OFT’s ruling that penalty charges of up […]