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Prepayment penalties might go away

Here at Household - HSBC Watch we receive complaints every day. Some involve pre-payment penalties on home loans that trap the buyer, preventing refinancing or otherwise putting the buyer upside down in the home. That may soon change according to Federal Reserve Chairman Ben Bernanke.

“Although the high rate of delinquency has a number […]

Confirmation Letter for You

The following was sent to the OCC and FBI on behalf of consumers:
Office of the Comptroller of the Currency
1301 McKinney Street
Suite 3450
Houston, Texas 77010-9050

And
Federal Bureau of Investigation
Attn: RICO Investigations
1300 Summit
Kansas City, Missouri 64105-1362
SUBJECT: HSBC NORTH AMERICA AND HSBC FINANCE CORPORATION
The purpose of this communication is to confirm the accuracy of consumer complaints relative to Household […]

Debt Collectors Top 12 Illegal Actions

12 things a debt collector cannot do:
Contact you at inconvenient times or places, such as before 8 a.m. or after 9 p.m., unless you agree;
Contact you at work if he/she knows that your employer disapproves of such contacts;
Use obscene language;
Repeatedly use the telephone to annoy you;
Make false or misleading statements or writings, such as falsely […]

Consumer complaint procedure

THIS DATA CURRENT AS OF THE FEDERAL REGISTER DATED OCTOBER 31, 2002
12 CFR - CHAPTER II - PART 227

? 227.2 Consumer complaint procedure.
(a) Submission of complaints.
(1) Any consumer having a complaint regarding a State member bank is invited to submit it to the Federal Reserve System. The complaint should be submitted in […]