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Editorial - Replace HSBC Finance management and stop brainwashing

We received this editorial via email: I believe H.S.B.C. to be a fine institution. The problem is they purchased Household International whose Management had failed, then allowed them to stay in power. The same management ran it into the ground the first time and now they are doing it all over again […]

Secret bank manual shows customer service horrors

We deviate from our regular HSBC posts to show our readers how UK banks avoid refunding customers’ unfair bank charges. Even though UK regulators said refunds should be issued, customers demanding such refunds are met with stonewalling and refusals. High Street giant Lloyds TSB, which has been accused of overcharging customers £300 million […]

Bad Monday for HSBC around the world, HSBC Finance complaints continue

Today is not a good day for HSBC, leaving the bank in a position it may have never anticpated. Layoffs continue at HFC and Beneficial Finance branches in the United States, Goldman Sachs said HSBC may be required to set aside another $12 billion for subprime bad debts, and HSBC kept two SIVs solvent […]

HSBC Never Stopped Shea v Household Allegations

In Shea v Household (HSBC) it was alleged that customers of HSBC sent payments by mail and those payments were credited one day late. Shea v Household covered 1994 through 2004. HSBC bought stained predatory lender Household International in 2002, finalizing the deal in early 2003, thus HSBC Bank plc bears responsibility for […]

The Advocacy Team Remembers

It seems only fitting to write about a subject slightly off topic from our normally blogging efforts. It seems like yesterday, but it was three years ago this month that we lost a sister and dear friend to inflammatory breast cancer. As we reflect upon it one must stress the importance of MRI’s […]

Status of High-Profile Corporate Scandals

A look at some of the high-profile corporate scandals of recent years and the status of legal action in each.

QWEST COMMUNICATIONS INTERNATIONAL INC. _ Former Qwest CEO Joseph Nacchio is indicted Tuesday on 42 counts of insider trading accusing him of illegally selling off $101 million in stock. In July, Robin Szeliga, former CFO, pleaded […]

Bank with us or Pay More Says HSBC Threat

Becky Barrow, Daily Mail, 19 December 2005
BRITAIN’S biggest bank has slapped a ban on rival customers at peak times. HSBC has put up signs in its 1,500 branches warning that other account holders will not be served between 11am and 2pm.

It insisted yesterday that the unprecedented move was meant only to improve the service […]

HSBC Receives Thousands of Virus Attacks Daily

Leading high-street bank HSBC has admitted it is deluged by virus attacks and often detects tens of thousands of viruses a day. The National Hi-Tech Crime Unit (NHTCU) claims companies receive an average of seven viruses a day but, speaking at the e-Crime Congress in London, HSBC’s group COO Alan Jebson said that the […]

Is Household coming to your campus?

Why is predatory lender HSBC looking at college students and UMUC?
Having saturated the working adult population with credit card offers, credit card companies are now banking on a new market: college students. Under regular credit criteria, many students would not be able to get a card because they have no credit history and little or […]

Our confirmation of your complaint

Letter to Confirm a complaint about Household Retail Services
To: < Insert your data >
Subject: Household Retail Services

Allow me to send supporting documentation for this case. We collect information about this company and their business practices. As the lead investigator I also reference Federal Trade Commission case reference number 1782918 in this on-going investigation. I am […]