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Half of all people do Internet research on mortgages

NEARLY half of all mortgage shoppers use the Internet to do research on mortgages. If your research got you to this website you have reached Household - HSBC Watch consumer advocates, a watchdog organization not affiliated with HSBC in any way. You are doing your homework, however, and digging deeply. Perhaps HSBC […]

HSBC Plc failed, let HSBC Finance employees down

Consider the direction taken by Wells Fargo which insulated Wells from the current subprime mess. Now consider the position of HSBC Plc, and specifically HSBC Finance. Consider, if you will, the people facing uncertainty and rumors of layoffs. HSBC Plc failed the employees of HSBC Finance and former Household International employees. […]

HSBC Loses Heartland of America

HSBC made strong inroads into Viet Nam and is selling Islamic insurance in developing Islamic countries. Meanwhile in the United States HSBC, thanks to HSBC Finance, is making life miserable for Americans. Does this sound like a plot to an anti-western movie? You bet it does. HSBC - in my family […]

Mortgage Brokers Unregulated by Some

Some states have no laws or background checks for mortgage brokers and customer service reps. We aren’t implying anything by saying so, but just thought you should be aware. Is the person you are talking to a really bad person, or are they working for you? The law may not be on […]

Best Buy Store Card Financing Details

Customer service representatives - and Best Buy employees - are reported as telling the customer about their ‘no interest no payment’ plans for 90 days, all the way up 12 months. these reps are wrong. The Best Buy website clearly states this:

No interest for 12 months. Offer applies on qualifying purchases […]

India Calling - Outsourced Customer Service

We discovered a great link for those who want to know about HSBC outsourcing to India, calls to and from customer service reps in India, and related issues. See the discussion here.

“HSBC owns predatory lender Household International, the masters of the roun-around and experts in poor customer service” said HSBC Watch consumer advocates.

Identity Hijacking Debut - A Household - HSBC Watch Website

Household Watch - HSBC Watch defines identity hijacking as “when creditors and credit reporting agencies wrongfully distort one’s credit report due to errors.” When the consumer applies for a loan the mortgage company or credit card company does not see the real “you.”

Identity Hijacking started programming for the new web site which discusses

Settlements […]

Household RICO article sent to British News Services

Consumer Watchdog Organization HSBC Watch, formally Household Watch, informed news services in the United Kingdom of another article about HSBC’s troubled lender Household International.

The article entitled “Mortgage borrowers file RICO lawsuit” first appeared in the Nashville Tennessean on October 25, 2004. It is found here:
http://www.tennessean.com/local/archives/04/09/60293750.shtml?Element_ID=60293750
It is not the first time Household International […]

Our confirmation of your complaint

Letter to Confirm a complaint about Household Retail Services
To: < Insert your data >
Subject: Household Retail Services

Allow me to send supporting documentation for this case. We collect information about this company and their business practices. As the lead investigator I also reference Federal Trade Commission case reference number 1782918 in this on-going investigation. I am […]