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HSBC wants to raise your credit card rate to 30 percent

HSBC needs the money. If there is an possible away, HSBC Finance would like to raise your HSBC crdit card rate to 30.99 percent or higher. excuses to customers are questionable at best. With no ‘late-30’s’ and timely payments, HSBC told one customer “you have a lot of bills” and raised […]

HSBC technical recession and an answer for Douglas Flint

With the United States in a recession the double-speak is interesting. Some call the recession of 2000-2001 a “mini-recession.” Now HSBC’s Douglas Flint has a “technical recession.” HSBC finance director Douglas Flint said: “The issue now is the US slowdown and whether it enters a technical recession, and what that does to […]

EcoSmart HSBC MasterCard or echo stupid to get one?

HSBC Finance Corporation’s card and retail services business has introduced a credit card that gives consumers the opportunity to use earned rewards to make a contribution to a variety of environmental causes. It does not take long to realize that 70 percent consumer dissatisfaction with HSBC credit cards (see our poll) indicates an overall […]

Problems and reputational risk haunt HSBC as questions remain

Many questions are unanswered at HSBC. Is there another round of job cuts at HFC and Beneficial? Will HSBC sell HSBC Auto? Are credit card losses increasing? How much is the fourth quarter write-down? How many subprime loans violated HOEPA? What are the legal ramifications? But the main […]

Congress Scolds Credit Card Issuers

Democratic Sen. Carl Levin of Michigan, chairman of the subcommittee, said that it seemed “unfair” for credit card issuers to raise customers’ interest rates if they paid their bills on time. He pointed out that other card issuers, such as Chase, have said that they will no longer raise interest rates based on changes to […]

AN open letter to HSBC’s Alex Hungate

Alex Hungate said: “I want to help HSBC grow by maintaining a relentless focus on the needs of its customers. In this role, with its combination of global leadership of the Personal Financial Services business plus the marketing function, I want to ensure that our services always deliver on the powerful promise of the HSBC […]

Credit card asset backed securities examined

Recent problems in the subprime sector spread around the world very quickly. Then the problems spread to Alt-A mortgages. Cash strapped borrowers with second mortgages and adjustable rate mortgages caught the attention of the world. By the morning of August 9, 2007, something else caught the attention of investors around the world. […]

Sri Lanka Treats HSBC Cardholders Better Than U.S. Cardholders

In Sri Lanka HSBC credit card customers are far ahead of those in the United States. When one reads our “Live Complaints” section you see that Americans who have store credit cards cannot pay their bill at the store. A store credit card is, for instance, a Best Buy or Menards or Costco […]

HSBC Under MRTPC Investigation, Similar Tactics Seen In U.S.

New Delhi, April 25: The investigative arm of the country`s anti-monopoly watchdog has recommended action against HSBC for making false promises to credit card customers and violating the RBI guidelines.

In its preliminary report submitted to the monopolies and restrictive trade practises commission, the Director General of Investigation and Registration (DGIR) said that HSBC violated […]

Best Buy Card and HSBC Scam in Detail

This customer report is alarming and very revealing. It is consistent with reports since 1994. It also supports charges against HSBC and Household International in Shea vs Household (HSBC). Clearly and without doubt HSBC is lying to this customer. Here is the report:

I feel I am being taken for a […]