Household HSBC Watch

I worked for HSBC for 19 years, most of that time in collections. I was recently fired for a bogus reason. Many of my fellow co-workers with 15-19 years of service for HSBC have also been let go. One individual was fired because they did not delete an email that was “inappropriate” sent to […]

HSBC bought a failure in 2003 when the bank bought Household International. Why couldn’t HSBC turn the failure in to a profit center? Because real bankers do not understand finance companies. London was far removed from a branch manager trying to collect from a customer. Simply said, when HSBC bought William […]

A former employee of HSBC in Florida sent us this opinion: “Ex-employee from HSBC, parent company of HFC/Beneficial collections team. First I would like to straighten some facts about prior to my bashing. This company is a pay for performance company and each employee has the bonus options. The better you […]

A tenacious reader of our website, and an angry mortgage customer of HSBC sent some good advice. This gentleman is a planner, and he organizes meetings to get the desired results. It is very true that HSBC Finance does not know where a telephone call is coming from. The HSBC guidebook says […]

We missed this article for some reason, but a reader called our attention to it this morning. The man who conspired with the vice president of an HSBC Bank in Brooklyn has pled guilty to numerous crimes, including conspiracy, bribery and solicitation to commit a crime of violence. Once again money laundering surrounds […]

On one hand HSBC spokesman Michael Trevino said tax refund loans “represents a very small portion’’ of HSBC’s revenue. On the other hand such loans represent bad publicity for HSBC, with interest rates sometimes over 100 percent. Lawsuits such as Carnegie vs Household, paid by HSBC in 2007, cast HSBC in a bad […]

HMC is a wholly owned subsidiary of HSBC, which is a subsidiary of HSBC Holdings Plc. HMC is located in Depew, NY, with a subprime collections unit in Elmhurst, IL. In addition to its U.S. locations, HMC has operations in HSBC’s group service centers (GSC) in Bangalore, India and Manila, Philippines.

The GSC sites perform […]

The U.S. division of HSBC Holdings PLC won federal approval to open a new bank branch, the Treasury Department’s Office of the Comptroller of the Currency said. The OCC said in a weekly bulletin of regulatory activity, released Wednesday, that HSBC National Bank USA’s request was approved July 10. The new branch will […]

TAMPA — A gloomy outlook for a portion of HSBC Holdings’ loan portfolio means a boom for the Tampa Bay area economy. The London-based financial institution has boosted employment at its offices in Tampa and in Brandon Florida as it faces fall-out from its mortgages to sub-prime borrowers.

The company has roughly doubled […]

HSBC Mortgage Services plans to close its collections call center in Orlando and eliminate nearly 110 jobs locally, the company said this week (April 6, 2007). The Charlotte-based mortgage business of HSBC North America said it would move the work and an undetermined number of jobs to a similar operation in Tampa. HSBC […]