Household HSBC Watch

AK in Oregon sent this op-ed piece. We are publishing it here instead of in our complaints blog:
“HSBC- predatory lenders who slam insurance, offer over market rates and fees, and treat employees with disrespect.

When I started working at HFC I was just out of college. I was excited to have a job […]

Alex Hungate said: “I want to help HSBC grow by maintaining a relentless focus on the needs of its customers. In this role, with its combination of global leadership of the Personal Financial Services business plus the marketing function, I want to ensure that our services always deliver on the powerful promise of the HSBC […]

The Cerberus private equity group recently bought Chrysler. Cerberus already owned 51 percent of GMAC. Chrysler Financial is the only part of Chrysler that makes money. The handwriting is on the wall for Cerberus to strip and flip Chrysler, keeping the profitable finance portion. HSBC Finance Corporation may look attractive to […]

HSBC Mortgage Services plans to close its collections call center in Orlando and eliminate nearly 110 jobs locally, the company said this week (April 6, 2007). The Charlotte-based mortgage business of HSBC North America said it would move the work and an undetermined number of jobs to a similar operation in Tampa. HSBC […]

Customer service representatives - and Best Buy employees - are reported as telling the customer about their ‘no interest no payment’ plans for 90 days, all the way up 12 months. these reps are wrong. The Best Buy website clearly states this:

No interest for 12 months. Offer applies on qualifying purchases […]

November 29, 2005 - As many as 150,000 employees and retirees of the former Kmart Corp. would share $11.75 million in a proposed settlement of a lawsuit against ex-company officials over the investment of pension funds in Kmart’s now worthless stock. In August, the U.S. Securities and Exchange Commission filed civil charges of securities […]

When web traffic slows down in the summer it is the perfect time for analysts at Household - HSBC Watch to crunch the numbers. In the latest session we disovered the source of specific complaints, and it does not look good for Best Buy, the nations largest electronics retailer. Specifics:

Customers received a Household […]

In a possible attempt to downplay recent charges in two states of deceptive advertising, a new commercial seen on Fox News features a puppet, a laptop computer, and internet access. In the fine print at the bottom of the ad it says “Minimum 50 per store, no rain checks, while supplies last.” Consumer […]

Quotable Quote - Best Buy spokesman Save Stenoien said:
“Best Buy knows and understands the importance of providing our customers with the correct information regarding all of our promotions, and we do not tolerate the dissemination of misinformation by any of our employees.’’

Watchdog organization Household - HSBC Watch said misinformation by Best Buy employees nationwide, […]

Claimed by HSBC:
“New Merchant Relationship Underscores HSBC’s Leadership in Private Label Financing”

Facts behind the story:
1. HSBC’s private label financing is by troubled predatory lender Household International, now a wholly owned subsidiary of HSBC.
2. Merchants receive ongoing compensation from private label credit card accounts.
3. Household, even while owned by HSBC, credited customer payments […]