HSBC sparked fears of identity theft with a direct marketing campaign that featured a fake till receipt for a bill of almost £3,000, but has escaped censure from the advertising watchdog.
The Advertising Standards Authority received 10 complaints about the mailing from people who objected that the ad was distressing and irresponsible because they initially […]
An HSBC commercial was today criticised for misleadingly claiming Bank Account Plus customers were not charged for withdrawing cash abroad. In fact, the bank charges a 2.75% exchange rate adjustment to cover card processing and handling costs. That adjustment is “essentially a transaction fee” charged to HSBC customers, the Advertising Standards Authority […]
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