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Archive for the Category »Letters and forms «

Brad Anderson
CEO, Best Buy Co., Inc
7075 Flying Cloud Drive
Eden Prairie MN 55344

As the CEO of Best Buy I am sending my report directly to you. Best Buy and Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top. Furthermore, I believe Household Retail Services, which your company now calls “Retail Services” puts Best Buy at tremendous risk.

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Popularity: 4% [?]

William F. Aldinger
Household International
2700 Sanders Road
Prospect Heights IL 60070

As the former CEO of Household International, and now a director at HSBC, I am sending my report directly to you. Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top.

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Popularity: 5% [?]

Re: FTC Ref. No. 1782918

Dear :

Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. The Commission does not resolve individual complaints. The Commission can, however, act when it sees a pattern of possible violations developing.

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Popularity: 4% [?]

Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070

I am writing today to follow up on consumer complaints relative to processing of payments. There is great concern about an issue at Household Retail Services. Consumers are reporting that they were denied access to the online payment system and the telephone payment system.

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Popularity: 4% [?]