Brad Anderson
CEO, Best Buy Co., Inc
7075 Flying Cloud Drive
Eden Prairie MN 55344
As the CEO of Best Buy I am sending my report directly to you. Best Buy and Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top. Furthermore, I believe Household Retail Services, which your […]
William F. Aldinger
Household International
2700 Sanders Road
Prospect Heights IL 60070
As the former CEO of Household International, and now a director at HSBC, I am sending my report directly to you. Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top.
Not one to take my problems directly to […]
Re: FTC Ref. No. 1782918
Dear :
Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in […]
Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070
I am writing today to follow up on consumer complaints relative to processing of payments. There is great concern about an issue at Household Retail Services. Consumers are reporting that they were denied access to the online payment system and the telephone payment system.
It was […]
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An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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