Household HSBC Watch

British banks will not face any action over an alleged data breach in an Indian call center last year, the U.K.’s data protection watchdog has said. In the breach, an undercover newspaper reporter was allegedly able to buy the bank account, credit card, passport and driving license details of 1,000 British bank customers for […]

We discovered a great link for those who want to know about HSBC outsourcing to India, calls to and from customer service reps in India, and related issues. See the discussion here.

“HSBC owns predatory lender Household International, the masters of the roun-around and experts in poor customer service” said HSBC Watch consumer advocates.

Services Help Indian Small Enterprises and Startups Compete in North American Markets With Hosted VoIP Services For 80 Percent Less Than Other Telecommunication Services. These are not native Americans - we are talking about the country of India.

Indian small businesses can now access inexpensive U.S. and Canadian local and toll free numbers over the […]

Is India processing your credit card payments? Most likely they are since they are doing work for the three largest credit card companies. Will HSBC Finance Corporation outsource their jobs and new Metris jobs to India? Time will tell, but wages are one-fifth of U.S. wages.

Nilesh Kothari, chief operating officer of Hero ITES, […]

The NBFC would enable HSBC to expand its retail operations in India

See the latest about Bobby and TransUnion

Chairman and CEO of HSBC North America and successor to William F. Aldinger, Siddarth Mehta, has company at the top of the banking food chain. Many prefer to think of Mehta as a non-banker, having roots in the finance company world. A top Indian banker has been […]

By John Leyden, Published Thursday 23rd June 2005 10:13 GMT: An undercover reporter was able to buy the details thousands of UK banking accounts, password particulars and credit cards numbers from crooked call centre workers in India, The Sun reports.

The paper says one of its journalists bought details of 1,000 UK banking customers from […]

IS HSBC calling your home or business as much as 30 times a day? One family, in three days, received more than 38 calls generated by 32 different numbers. All of the numbers were from within Household International, the disgraced predatory lender now owned by HSBC. All came from the 847 area […]

May 17, 2005 — The Financial Services Authority (FSA) has warned that offshore outsourcing can damage market confidence and consumer protection and hinder the ability to reduce financial crime. In a report published last week, the regulator says businesses that use offshore companies can struggle with the complexity of achieving suitable management and […]

Bill collectors are not allowed to call after 9 at night and cannot call on Sunday - or so you thought. If it happened to you see our “Your Money” page to see how much you can charge them because of their violation.