British banks will not face any action over an alleged data breach in an Indian call center last year, the U.K.’s data protection watchdog has said. In the breach, an undercover newspaper reporter was allegedly able to buy the bank account, credit card, passport and driving license details of 1,000 British bank customers for just 4.25 pounds ($7.50) each from a New Delhi call center worker who was said to have promised to supply confidential data from 200,000 accounts per month.
Archive for the Category »India Calling «
Category: 2006 HSBC, India Calling
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We discovered a great link for those who want to know about HSBC outsourcing to India, calls to and from customer service reps in India, and related issues. See the discussion here.
“HSBC owns predatory lender Household International, the masters of the roun-around and experts in poor customer service” said HSBC Watch consumer advocates.
Category: 05 All Articles, India Calling
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Services Help Indian Small Enterprises and Startups Compete in North American Markets With Hosted VoIP Services For 80 Percent Less Than Other Telecommunication Services. These are not native Americans - we are talking about the country of India.
Indian small businesses can now access inexpensive U.S. and Canadian local and toll free numbers over the Internet over broadband and dialup. India-based small exporters, manufacturers, IT developers and outsourcers to U.S. and Canadian markets can have a local communications presence in North America starting at only USD $4.95 per month and 2.1ยข a minute. With INX, small enterprises and startups throughout India can have local phone service in major markets such as Los Angeles, New York and Vancouver or even their own North American 800 number to better compete with larger companies that have expensive U.S. and Canadian offices.
Category: 05 All Articles, 05 How It Works, India Calling
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Is India processing your credit card payments? Most likely they are since they are doing work for the three largest credit card companies. Will HSBC Finance Corporation outsource their jobs and new Metris jobs to India? Time will tell, but wages are one-fifth of U.S. wages.
Mumbai, Aug 24 HSBC has received Foreign Investment Promotion Board (FIPB) approval for setting up a Non-Banking Financial Company (NBFC) and is awaiting other regulatory approvals. The NBFC would enable HSBC to expand its retail operations in India. With such an expansion plan on cards, HSBC would capitalise on the retail boom witnessed in India, stated Nicholas Winsor, head personal finance services, HSBC.
Category: 05 Worldwide, General, India Calling
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