Archive for the 'In the U.K.' Category

HSBC Ordered to Monitor Accounts for Terrorism, Money Laundering

As recently as one year ago HSBC refused to provide regulators with international banking information. Sources close to many investigations knew or suspected HSBC was aiding terrorism, money laundering, and other related issues. Taking lessons from predatory lender Household International, now owned by HSBC, the bank simply refused to answer questions. […]

Block, HSBC Settle Predatory Lending Suit

Chicago (Aug. 31, 2006) - Tax prep giant H&R Block Inc. announced that a federal judge has approved a $39-million settlement of a class-action lawsuit brought by customers over the company’s refund anticipation loans. A U.S. district court judge approved the settlement, the group’s third effort to reach a agreement in the suit, […]

HSBC Wants Free Overtime From Workers

17.08.2006 - UNI affiliate Amicus has expressed frustration at the discovery of a culture of unpaid overtime at branches across HSBC Bank. A survey by Amicus members in HSBC has found that many work an average of five extra hours per week.

Unpaid overtime is also a significant problem. Amicus Official, Bernadette Fisher said: “Inadequate […]

HSBC Customers Open to Hacking, Fraud for 2 Years

LONDON (Reuters) - An online security flaw has left 3.1 million British customers of bank HSBC open to hacking and fraud for at least two years, the Guardian newspaper reported on Thursday. It said a group of researchers at Cardiff University had found that hackers could secretly record customers’ keystrokes and were then usually […]

Amicus slams HSBC offshoring plans

Financial services union Amicus has condemned HSBC’s plans to cut 72 jobs at finance departments in the UK and move the work to its offshore centres. HSBC is offshoring work from London, Birmingham and Southampton, including over 30 managerial positions.

The union says it is surprised by HSBC’s latest move, which cimes just weeks after […]

HSBC stings customers with credit card payment structure

Starting from July 31st, 2006 HSBC will change the way it apportions credit card payments so that customers will have to pay off their borrowing with the lowest rate of interest first. The new policy is a dramatic change of tack from the high street banking giant, which had previously adopted a more consumer-friendly […]

HSBC found guilty of racism

A branch of one of the world’s biggest banks has been found guilty of racism after a senior member of staff told a colleague she would be voting for Robert Kilroy-Silk at the last general election because she said he promised to “get rid of the foreigners”.

The remark was overheard by another employee, who […]

Most Never See HSBC Cash Back

Nick White, the head of personal finance for uSwitch.com, has branded the new cashback loan from HSBC a “phantom offer” for many borrowers. The unique offer is intended to reward ‘loyal’ loans customers who borrow from the bank and keep to the original terms and conditions of the loan, specifically the length of the […]

Train Me To Take Your HSBC Job

This is an arrogant blow to some professionals.
LONDON: A section of HSBC’s employees in Sheffield are up in arms for being asked to train staff from India who would then take over their jobs, lending a new twist to outsourcing from Britain to India. The request to train the Indian staff has angered workers […]

HSBC Pays Less, Increases Overdraft Fee

HSBC will drop the rates on some savings products and business accounts and increase the overdraft rate on all its current accounts. Rates will drop on all cash Isas, Flexible Saver and Instant Access Savings accounts. All business account holders will suffer a drop in their interest rate and overdraft rates are […]