Household HSBC Watch

A look back at 2005 shows HSBC Finance Corporation’s merchants for what they really are. Ever wonder why this bumbling group of merchants decided to align their customers with a predatory lender such as Household International? Through questionable credit card processing, first with Household International and now with HSBC Finance Corporation (they […]

“They do not send an electronic receipt when payments go through, so consumers must assume it worked… The person I reached on my second call was simply unbelievably rude. He said that nobody would have told me that payments are sometimes not processed. I said I wasn’t blaming him or anyone - I understand that […]

May 17–HSBC USA, the immediate parent of HSBC Bank USA in Buffalo, said costs from the purchase of credit card loans from former disgraced predatory lender Household Internatioanl kept net income for the first quarter flat, even though the bank made more loans and took in more fees. Household is now owned by HSBC. […]

Here is an excerpt from a customer report. If this practice by HSBC (Household International) doesn’t attract the attention of the Justice Department, Office of the Comptroller, FTC and Federal Reserve Board we will be shocked. Here is his horror story:

“”I wanted to have my payments auto debited each month so they […]

When you take the time to file a complaint with the FTC they will reply promptly, and they will assign a reference number to your complaint. Here is part of what you will receive:

One of our consumer counselors reviewed the information you sent us. If it was related to the FTC’s law enforcement responsibilities, […]

Since troubles abound with HSBC’s online payment website, customers are now reporting the scams resulting from being forced to pay by phone. One Colorado resident said this:
“I paid a $15.00 “instant check” fee which was supposed to ensure that payment was made that day, thereby avoiding the late payment fee. On the following […]

The following was sent to the OCC and FBI on behalf of consumers:
Office of the Comptroller of the Currency
1301 McKinney Street
Suite 3450
Houston, Texas 77010-9050

And
Federal Bureau of Investigation
Attn: RICO Investigations
1300 Summit
Kansas City, Missouri 64105-1362
SUBJECT: HSBC NORTH AMERICA AND HSBC FINANCE CORPORATION
The purpose of this communication is to confirm the accuracy of consumer complaints relative to Household […]