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Archive for the Category »05 HSBC - U.S. «

We spotted a new term recently which tries to glorify HSBC’s finance company while downplaying predatory lending from Household International. The term is “HSBC Retail Banking”. While their actually is a bank involved, HSBC retail banking is part of HSBC Finance Corporation - the new name for Household International. True while collar bankers say they are a finance company with little in common with banking.

PROSPECT HEIGHTS, Ill., Oct. 3 /PRNewswire/ — HSBC - North America’s
retail services business has renewed its alliance with Gardner-White Furniture
to manage the company’s private label credit card program. Gardner-White is a
leading furniture retailer based in metro Detroit. The new agreement extends HSBC Retail Services’ six-year relationship with Gardner-White. Since 1999, the Gardner-White credit card has provided its customers with long-term financing opportunities when purchasing furniture and household accessories.

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First-half pretax profit at the consumer finance business rose 9 percent to $2.32 billion. “We see this market, the sub-prime market, as a market that’s going to continue to grow,” Tom Detelich, HSBC Finance group executive said. “We think we are positioned very well to deal with any challenges that lie ahead.”

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Soaring gas prices are turning a record number of Americans into credit-card deadbeats. Credit card delinquencies - that’s bills overdue by at least 30 days - reached a record high of 4.81% of accounts in the three months ending in June, the American Bankers Association announced yesterday. That’s compared with 4.76% in the first three months of the year.

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PROSPECT HEIGHTS, Ill., Sept. 9 /PRNewswire/ — HSBC - North America has established a special toll-free number — 866-727-HSBC (866-727-4722) — for customers who live in areas of Louisiana, Alabama and Mississippi that were
directly impacted by Hurricane Katrina. HSBC agents are available to assist customers with inquiries regarding accounts held with HFC, Beneficial, HSBC Mortgage Services, HSBC Auto Finance, HSBC Bank USA and HSBC Mortgage Corp., and customers who hold HSBC-issued retail cards and the HSBC Bank, Household Bank and Orchard Bank credit cards. - end of press release -

“We hope these custoomer service representatives do a better job than the regular CSR’s or they will frustrate people who do not need additional frustrations at a time like this” said watchdogs at Household - HSBC Watch consumer advocates. See HSBC telephone numbers and related phone numbers in the online telephone directory. No login required