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Archive for the Category »05 How It Works «

Becky Barrow, Daily Mail, 19 December 2005
BRITAIN’S biggest bank has slapped a ban on rival customers at peak times. HSBC has put up signs in its 1,500 branches warning that other account holders will not be served between 11am and 2pm.

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Labor sleeping with the enemy? — On his blog, Thomas Blumer (”bizzyblog“) makes an interesting point about two late-to-nevercomers to the anti-bankruptcy fight, the AFL-CIO and AARP: they both earn significant income — in the tens of millions of dollars annually — from co-branded credit cards, and thus may have faced internal or external pressure not to fight this bill. Unfortunately, the AFL-CIO seems to have picked a particularly notorious credit card partner, Household (recently renamed HSBC). While Blumer makes this into too much of a blanket denunciation of the AFL-CIO — the organization did finally join in the debtslavery.org coalition — this is a real Achilles heel, I think.

Household - HSBC Watch performs trend analysis based on customer input such as customer complaints and experiences. When data is received from one customer it is compared to previous reports. When specific areas of concern begin to surface they are flagged for investigation. Let’s use a simple example:

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Does this sound familiar? Are these tactics used by other debt collectors? Read this article:

The Minneapolis/St. Paul Business Journal - 4:45 PM CST Monday
State Commerce Dept. fines collection agency
By John Vomhof Jr., Staff Writer

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Carl Prindle is one of those people who believe we’re in the midst of a Web renaissance, a moment at which companies are finally figuring out how to actually deliver on the carbonated promises of the bubble years. His company, Waltham-based Furniture.com, was an emblematic late-1990s start-up: Backed with more than $100 million in venture capital, the online retailer lost about $900 on every order. The company tried and failed to go public in 2000 and then abruptly declared bankruptcy in November of that year.

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