This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Submit your complaint to our watchdogs. We perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for the Category »05 GM Card - GM «

The national “do not call” list is welcomed by consumers and almost eliminates annoying interruptions at dinner. But Household International, and in one case their credit card merchant CompUSA fought consumer activists favoring “do not call” legislation in the early formative years. Examples:

more…

Still reeling from Household International’s GM Card data loss, HSBC must now contend with Bank of America’s acquisition of MBNA - the largest credit card operation in North America. Bank of America bought MBNA while HSBC is still trying to absorb their purchase of former disgraced predatory lender Household International. There is no comparison between MBNA and Household International, since MBNA did not hve a predatory and borderline illegal mortgage lending business. Meanwhile in the UK, HSBC came in behind Egg in mortgage satisfaction. With high fuel costs and less consumer spending it may prove to be a long summer for the once proud HSBC worldwide organization.

more…

The 10 largest general purpose credit-card issuers ranked by market share at the end of 2004:
Bank of America/MBNA - 20.2%
JPMorgan Chase - 19.6%
Citigroup Inc. - 16.4%
American Express - 9.0%
Capital One - 7.5%
Discover - 6.5%
HSBC Holdings Plc - 3.2%
Providian (Wash. Mutual) - 2.6%
Wells Fargo - 1.9%
U.S. Bancorp - 1.5%

June 20, 2005 — Lately the trend in reports to Household – HSBC Watch has been “HSBC NV is on my credit report.” People are asking “What is this company and why are they checking my credit?” We can tell them the history of Household’s acquisition by HSBC, but we can’t tell why HSBC NV is checking their credit.

more…

To watch General Motors go from the heyday of muscles cars in the 1960’s to the troubled company they are now hurts diehard General Motors fans. Consumer advocates wrote to GM when predatory lender Household Retail Services was contracted to handle the GM credit card. GM didn’t care then, but they do care now. How bad off is GM? If they sell their mortgage business to HSBC (Household International) it will be a sure sign that they are dying. Has GM learned anything about aligning their customers with predators? Time will tell.