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You're browsing: Archived News » 2007 HSBC » Article Title: HSBC’s Beneficial accuses employee of stealing customer payment

DB in Tennessee said: “I am a former Beneficial employee that was terminated in 2007 for, well — I’m really not sure. I started my career in 2000 as an SA and transferred office locations approximately 10 times over my career and worked for 22 different managers, and 6 different district managers. I experienced what I believe an ambush while on a relief assignment in a different office 100+ miles away from my home branch. Upon my return, I was called into a closing room and accused of stealing a payment from a customer. I was shocked!!

In my 7 years with this company, I had NEVER been in trouble, on corrective action, nothing. I didn’t know what to do. I was on speaker phone with security and facing a QAC (of whom hated me anyway) and adamately denied this, demanding that I did no such thing, and asked to take a lie detector test to prove that I would never do such thing. I was denied. I was told that it would not be possible, and sent home, pending an investigation. To my horror, my manager had confided this allegation to the entire staff, people that I had trained, worked with and thought of as my family, and they looked at me with disgust.

A week later, I was called on my CELL PHONE and fired over the phone. I asked what the investigation turned up, and was told nothing. I have 4 children, one being handicapped, and needed my job. I then begged AGAIN for a lie detector test, or to speak with the customer, and was denied. Not only that, but a week after leaving this job, a former customer stopped me at a local gas station, and told me that “that mean old lady” (my QAC) had called her and tried to get her to say that I had stolen her payment as well. Wow. I was astonished! To this day, I have heard from only 1 person that I used to work with. He was told, along with the entire staff, that if he were to talk to me, his job could be eliminated.

Over my 7 years at this company, I have seen managers, QAC, and AE’s lie, forge documents, pack insurance, have sexual relationships with other employees, and make fraudulent loans and these individuals were promoted, or their behaviors simply overlooked because the numbers looked good. Making the money is what it is all about.

I’ll have to say that at one time I really enjoyed my job at Beneficial, but now I can sleep at night. I have finally opened my eyes to what this company is really all about. Homebuyers beware!!!”

Editor’s note: When someone is willing to sell their good name and integrity there is very little that a defenseless innocent person can do about it. How do you defend against something that did not happen? Beneficial said this employee was guilty without the opportunity to defend against it. What happens when a woman rejects unwanted sexual advances? Will she be “set up, framed, and fired?” I recommend that you take the second witness (from the gas station) to the wage and hour board, or city attorney, as may be applicable in your area. It is the first stop on the way to your attorney general. Is the office manager innocent or just a wimp? You decide, but I do not like the implications in this report. It is disturbing in many ways. If you were fired from Beneficial Finance or HFC for the same reason let us know. If you are a woman and fired after unwanted sexual advances let us know. Perhaps it is time to fight for you.

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One Response
  1. Research says:

    This comment was received today: “HSBC’s Beneficial accuses employee of stealing customer payment.” If I were you I would’ve gotten a lawyer and had that customer as a witness to file a lawsuit against the company to proove intentional harm since they were trying to use a customer in their scheme. It’s hard to fight the big boys….employees should keep logs of all activities that happen. Also keep any emails that you have sent and have received. CYA. I wish to remain anonymous.”

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