The case of the dead parent and HSBC’s credit insurance

The case of the dead parent and HSBC’s credit insurance

HSBC Finance - formerly Household International - has been a sore spot for activists, investors, and shareholders. Often we report complaints that suggest anyone can or may be a target for HSBC. however, when a child or a parent dies and HSBC does not step up and take responsible and intelligent action it is a travesty. Take the case of a family where the parent died:

“The mother of my child died on July 19, 2007. I asked HSBC to implement my credit insurance since I was unable to work and take care of the child. HSBC began calling and harassing me even though I had credit insurance. They reported me to the bureaus, then never gave me the credit insurance…”

The entire article can be seen in our complaint blog.

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