Archive for February, 2008

HSBC puts customers in loop for 14 years

HSBC customers of HFC and Beneficial Finance often seek answers and help that is beyond the capabilties of a local branch. Back in 1994 - well before HSBC bought troubled predatory lender Household International - HFC and Beneficial would refer customers to corporate. Phone numbers were disconnected, or the caller was referred […]

Offshoring of HSBC legal staff questioned

HSBC is pioneering an offshore legal function to service its UK volume legal queries, in a move that threatens to make corporate counsel the latest back-office commodity to be relocated to Asia. Now not only can customer service calls be answered in India, Malaysia or the Philippines, but legal queries might be off-shored. […]

HSBC reviews consumer finance business in UK

The Guardian is reporting that HSBC may exit part of their UK business involving HFC. Similarly HSBC is “optimizing” HFC and Beneficial Finance offices in the United States. About 1,200 jobs are on the line. HSBC put their consumer finance operations up for review and will possibly seek buyers for the branch-based […]

HSBC accused of money laundering in Israeli deal

We are not sure how this will reflect on HSBC and their big push for Islamic banking but it is nice to see HSBC is also a correspondent bank for Israel. In France big problems for Societe Generale continue, but HSBC is interested in the bank. Perhaps HSBC will try to buy their […]

Warning about Cobra coverage as HSBC ex-employee group forms

We received this by email today. This is not one of our initiatives - we are just reporting it. Household - HSBC Watch is not affiliated with this new initiative by former HSBC, HFC, or Beneficial Finance employees. Here is the report:

“Thank you for your reporting about all of the illegal […]