HSBC to add 5000 staff in India
This week HSBC will focus on India. It seems as if HSBC is all over the map with ideas. One fact that is perfectly clear is that HSBC is unhappy with U.S. mortgage lending. What makes the report about India so interesting is that last week HSBC discovered that people were unhappy with calls answered in India, thus HSBC said more calls would be answered in the UK. Seems like a lack of focus or continuity has no bearing on the matter.
HSBC Holdings expects to add about 5,000 staff in India over the next 12 to 18 months, and is building up its business serving domestic retail customers as well as small and medium-sized companies, the bank’s India head said. (see the full article)
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