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Archive for » August, 2007 «

SW in North Carolina said: “My dad purchased a motor cycle, and the loan was from HSBC Retail Services. He is a deaf mute so I handle his payment for him. Not once but twice now HSBC has clamed that they haven’t gotten the payments. Calling my mom and being very rude to her many of the times, she has told them not to call her, that his son handled the account with them, and that they needed to contact me. She gave them my phone number so they could call me, but they said that they couldn’t discuss any account with anyone but my dad. She told them that he was a deaf mute and that they needed to contact me. She is very ill and isn’t able to take care of her own business.

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Popularity: 7% [?]

Category: 2007 HSBC  One Comment

EC in New York asks: “Has anyone received a credit card from HSBC / Direct Merchants Bank which they did not apply for (an unsolicited credit card)? I did and am wondering how widespread this predatory marketing practice by HSBC / Direct Merchants Bank is. The issuing of an unsolicited credit card is a violation of the Truth in Lending Act. Thanks for any information or comments.”

Popularity: 7% [?]

Category: 2007 HSBC  One Comment

HSBC had planned to collect overdraft fees for Brits leaving university this summer, but after thousands of students mounted an online protest via Facebook, HSBC has scrapped the plan entirely. According to the National Union of Students (NUS), which organized the protest, more than 4,000 students badmouthed the bank from a Facebook group called “Stop the Great HSBC Graduate Rip-off”. “Following the feedback from our graduate account holders, both directly and via the NUS, we have taken the decision to freeze interest charging on 2007 graduates overdrafts up to £1,500,” HSBC said.

Popularity: 7% [?]

An HSBC commercial was today criticised for misleadingly claiming Bank Account Plus customers were not charged for withdrawing cash abroad. In fact, the bank charges a 2.75% exchange rate adjustment to cover card processing and handling costs. That adjustment is “essentially a transaction fee” charged to HSBC customers, the Advertising Standards Authority ruled.

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Popularity: 7% [?]

Using “payday loans” as a business model, HFC and Beneficial Finance once used the model for second mortgages. Although it may not be the best deal for the borrower it is a sweet deal for the lender. American homeowners who never considered a loan from the shady underworld of “pawn your title” and “payday loans” did not see HFC and Beneficial for what they were – the same business model waiting to spring a trap on unsuspecting consumers. Like the hawkers on the midway at the fair, looks were deceiving.

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Popularity: 8% [?]