Qatar Youth Get HSBC Headstart, Americans Get The Shaft
In Qatar HSBC held a savings day for its ‘Headstart’ account holders. The grand prize of an Acer computer with an LCD monitor and printer was won by 10-month-old Marrey Trixie. Headstart accounts are available to all children up to 18. Meanwhile in the United States there was little joy as customers were rewarded with $39 late fees. Even when payments were made two weeks early HSBC claimed they were late.
Our readers are invited to see live complaints in our news section. And in this section (see poll at right) it seems approval ratings for HSBC credit cards are not doing well, as about 80 percent of over 1100 customers rated their HSBC credit card with failing grades.
Any marketing person can tell the idea behind HSBC’s ‘headstart’ - get them while they are young and they should stay with you for life. In reality young people switch away quickly, talk bad about you, and hate you for life. As it should be when one is duped and hurt financially. Even middle-aged and the elderly will hate you, and rate you as “poor and unprofessional”.
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