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Archive for » March, 2007 «

Here are the most recent complaints about HSBC, as submitted to Household - HSBC Watch by customers from around the world. Complaints, some of which read like horror stories, are listed by title with a direct link to the submission:

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The announcement that CompUSA is closing 126 stores signals another troubled merchant in the HSBC credit card private label program. HSBC Finance Corporation, which is also involved with troubled sub-prime mortgages, provides the CompUSA credit card. As customers complain about poor credit card servicing some experts maintain HSBC is responsible for CompUSA customer woes.

Here is an interesting HSBC article from London:

Britain’s biggest bank is diverting poorer customers to foreign call centres while more profitable clients are dealt with in the UK. HSBC has admitted filtering calls from its 8.5million customers with current accounts and transferring them after assessing factors such as monthly income and credit rating.

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Standard & Poor’s Ratings Services said Friday it placed H&R Block on credit ratings watch for a possible downgrade, citing potential trouble for the company’s mortgage lending unit amid a crisis in the subprime market.

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Shares of HSBC Holdings have extended their four-month losing streak amid concern that a crisis in the U.S. mortgage industry will erode earnings this year. HSBC’s stock has fallen every month since November, when the bank — the largest in Europe — said bad debts in the United States were rising. The stock fell 0.7 percent Friday in London and 0.5 percent in Hong Kong, where it is the second-worst performer in the Hang Seng index.

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