Archive for November, 2006

Data law blocks HSBC Farepak help

HSBC has a list of almost 30,000 Farepak customers who could be eligible to claim back millions of pounds lost in the company’s failure, but is barred from alerting them under data protection laws.

Anyone who paid Farepak through Visa or MasterCard is entitled to claim back their money under the chargeback scheme, which repays […]

Judge cuts award to HSBC banker over dance lessons

HONG KONG: Mimi Monica Wong, the HSBC banker who won a judgment against two Latin dance teachers in Hong Kong, will get less than half of the interest originally awarded, a High Court judge ruled Thursday.

The judge, Gerard Muttrie, cut the interest in the settlement to 4.6 million Hong Kong dollars, or $597,400, from 9.5 […]

Profits Fall at HSBC U.S. Units

Combined third-quarter profits for HSBC USA and HSBC Finance Corp. fell 15.5 percent, as a tight profit margin, lower banking fees, higher operating expenses and higher loan losses offset growth in the company’s bank branch network, commercial lending, retail mortgage and credit card divisions.
The two U.S. units of HSBC Holdings Plc reported total profit before […]

There is no way to pay on-line

P.O. in Minnesssota said: “: I too have been trying to pay my HSBC retail charge on-line with no success. I also went to the store, this time it is ART VAN FURNITURE STORE. They refused my payment and gave me a sheet of paper telling me to make my payment on-line at www.hrsaccount.com. […]

HSBC Watch Website Helps Get Full Refund

C.F. in Tennessee had kind words for us, and motivation for those seeking help. Here is the report:
“This is just to let you know that after filing a complaint with ” THE OCC -The Administrator of National Banks” Customer Assistance Group Phone (800) 613-6743, FAX (713) 336-4301. A contact I got from this site, […]

Closed account hurts Florida couple

Y.K. in Florida said: “I was sent a credit card from HSBC, I repaid the card in full. I requested that the account be closed. The account was not closed, but a service charge was added, along with interest, the company is now claiming that I owe this huge sum based on escalated charges […]

Fraud department of HSBC refused to talk to customer

PF in California says money disappeared from her/his bank account. “This company debited funds from my bank account. I have never done business with them, ever. I called them directly and was told that I could not talk to their fraud unit to complain….to determine the ISP of the computer that supposedly did […]

CompUSA 18 month plan gone bad

BB said: ” I purchased an item with 18 months “same as cash” plan from CompUSA on August 12. My understanding of “same as cash” is you have a certain amount of time to pay the balance before accrued interest charges are added to your account. You also can pay it off at any […]

Suzuki, Kawasaki, and especially HSBC

L.Z. in New York says: “Hi, This is in regards to my Suzuki motorcycle loan that was taken over by HSBC. My payments went from $89.00 per month to over $300.00 per month. I refinanced my house at a lower rate and paid off some of my bills. One of the loans […]

HSBC Will Not Remove Incorrect Entry

J.G. reports: “I was about to recently refinance my home. I found that through HSBC there has been a credit card opened in 08/06, which my husband and I have disputed with the credit reporting agencies. The balance is $1543 on a $2000 credit limit. We have been unsuccessful so […]