This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Submit your complaint to our watchdogs. We perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for » October, 2006 «

This is an interesting report from West Virginia:

I am complaining about retail services. I have a polaris star card through the company and I got behind on my payments a couple of months and my account was sent to a collection agency called CORPORATE RECEIVABLES,INC. and I got a loan to pay this account off because I could’nt get anywhere with the finance charges that retail services was charging me. So I asked the woman what the amount was to pay the account off and I sent the amount to them. The people told me I would receive a letter first, and then my title. Well instead I got a new bill from retail services with the amount I paid marked as a payment and they say I owe $1314.86 more. Mind you the account is supposed to be paid off with a settlement amount of $4922.00. Something stinks here!

Household - HSBC Watch consumer advocates said for years that a combination of high HSBC interest rates, questionable payment processing and troubled merchants is a bad combination for customers and credit card holders.

more…

Sharon mentions fraudulent credit insurance in this report: I am being billed $106 for credit insurance that I did not authorize, yet HSBC is saying I did when I applied for a Gardner White Furniture credit card. According to HSBC, the purchases were made in June & August 2005, yet I am just now being billed for them in September 2006. They have refused to give me a full refund, and instead are refunding me only $16 out of the $106. I asked for a copy of the application showing that I signed up for this credit insurance. The lady did not want to comply, but finally said she would “try” to send me it and it could take as long as 30 days.

more…

James in Colorado asks: I have had nothing but trouble from this company. I got caught up with them once before and had trouble then. Why is it that no one can do something about their crooked dealings? So far my $39 a month has been $118 a month and I haven’t even paid toward the bike I puchased from Yamaha.

more…

HSBC, which derived about 80 percent of its pretax profit from outside the U.K. in the first half of this year, moved to London 13 years ago following its purchase of Midland Bank Plc, one of Britain’s top four banks at the time. The Bank of England ruled that HSBC would only be allowed to take over Midland if it transferred to London, the South China Morning Post reported at the time.

more…