An HSBC network crash left thousands of customers without cash and unable to use their debit and credit cards at the weekend.

The outage meant HSBC and First Direct customers were faced with service messages when trying to take out cash at ATMs or they had their cards declined when trying to pay in shops or restaurants.

The system went down between 12:00(BST) and 15:00(BST) on Sunday afternoon and affected thousands of customers, mainly in the South of England, although other parts of the country, including Yorkshire, were also affected.

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