It seems as though customer service complaints, including those about slow service, rude employees, and do-nothing employees are not limited to HSBC’s Household International subsidiary. In an email an unhappy customer named Murat sent his experience about HSBC in Turkey. You can read it here. To bring everyone up to speed, Household International is now part of HSBC and is called HSBC Finance Corporation. After HSBC bought the infamous predatory lender they formally announced plans to export the “Household Model.” According to Murat in Turkey they also managed to export rude customer service, a trademark of HSBC’s finance side of the bank. In the United States HSBC’s employees have been quoted in our ‘quotable quotes’ section, where their true feelings show. What an ugly world we might have in years to come if this cancer spreads to other countries. We thank Murat from Turkey for bring this to the world’s attention.
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